Why doesn’t my voucher apply the correct discount to my order?

Last updated: 24/12/2020

Promotions apply on a specific selection of our products. Certain articles may be excluded from promotions. This is always highlighted on the article details page on reebok.co.uk. If the code is valid and the wrong % is applied, please contact us and we will help find out what happened. 

You can read the specific Terms and Conditions in the source of your voucher to make sure that your voucher applies to your order. The Terms and Conditions can be found at the bottom of the email you have received with your voucher, underneath the ‘Store Locator’ and ‘Privacy Policy’. Or go to your partner site for the agreed terms which can vary per collaboration.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?


Mon - Fri 8:00 AM to 10:00 PM
Sat - Sun 9:00 AM to 7:00 PM