If I missed the delivery of my package can I book a redelivery?

Last updated: 06/01/2020
Where’s my package now?
Did you miss the delivery man?
Your package might: 
  • get delivered tomorrow. Most carriers come back the following day trying it another time. Discover the next delivery attempt online with your track and trace number. Or contact the carrier to schedule a new delivery date and time. 
  • be waiting for you at a collection point nearby. If so, you’ll find a notification card on your doormat. Make sure you bring an ID-card along with your notification card when you want to pick it up. Your package will be kept there for 7 days before it will be sent back to adidas. 

Haven’t you received a notification card from your carrier? Check the track and trace number or contact the carrier.

Never miss another delivery
Here’s a tip for your next delivery. Keep an eye out for the track & trace email from the carrier and use their service to redirect or reschedule your delivery. Most of the carriers offer you the options to adjust the delivery date, redirect your package to a collection point or to drop it off at your neighbour. 

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